On
December 1st, I had the honour of assisting in the St. Joseph’s Dovetale launch. St.
Joe’s is introducing Dovetale, a digital healthcare system, to improve the
quality and efficiency of their overall healthcare. Currently, St. Joe’s records all
information manually, which proves to be very time consuming and repetitive.
The Dovetale software ensures that all patients’ information is stored
securely, and is available in one place. Healthcare providers are also only
required to input patient information into the system once, compared to their
current chart system which requires multiple entries.
The
Dovetale name signifies the joining of compassion and technology, and that the
best care comes from understanding a patient’s ‘tale’. The launch involved
teams travelling to different units of the hospital to explain the new software
and answering questions from staff. The Dovetale team also had a stop-in
information session for those curious about the new system. As a public
relations volunteer, my job was to join teams that were speaking to staff about
the new software, and to act as a reporter by capturing photos and pulling
quotations from the experience. St. Joe’s public affairs department also
created a social media contest. Units were asked to take a selfie with provided
Dovetale icons and submit it to the public affairs team for the chance to win a
Bluetooth speaker.
This
experience allowed me to utilize skills that I am learning in Tim’s classes,
and gain new skills. It was interesting to see how a large-scale launch
operates, and the time and effort public relations professionals like Maria
Hayes and Alex Anderson invest in their work. This experience was rewarding,
and has sparked my interest in working in the healthcare communications sector
in the future.
To learn more about Dovetale, click HERE
"Very exciting. Can't wait for an electronic chart" - Karen McLeod, Manager of Acute Psychiatry and Concurrent Disorders
"The idea is that you have access to the patient's chart at the point of contact" - Ian Preyra, Emergency Physician
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